Hyper-Tech PC Solutions provides next-generation, personalized remote computer support services for consumers. Live 24/7/365 support coverage extends to technologies that we use everyday.Tech-on-support comprehensive support coverage spans across 72 desktop software applications, servers, hardware devices, printers, peripherals, routers and modems. Tech-on-support was founded by a highly experienced team passionate about raising the bar on service quality. With over 500 employees and growing, Hyper-Tech PC Solutions strategy has been to hire the best talent from major brands like Dell,HP, Microsoft and IBM. Hyper-Tech PC Solutions three-month training program across multiple technology platforms also focuses on listening, communications and Microsoft certification.
Hyper-Tech PC Solutions combines superior talent with proprietary technology to deliver the best technical support service at an incredible price-point. Hyper-Tech PC Solutions knowledge database grows with every interaction by documenting the problem, its solution and the specifications of the computer hardware, software and all peripherals.
Hyper-Tech PC Solutions personalization engine captures the customer's demographic information and his/her behavioral profile. Every time a contact is made with Hyper-Tech PC Solutions the technician references the history of incidents and the customer's profile to deliver a faster service that is personalized. Enabling less-than-one-minute connectivity with technical specialists and with the ability to schedule a session with a preferred technician, Hyper-Tech PC Solutions provides the best technical support experience.
Hyper-Tech PC Solutions is aggressively expanding to several new geographies across the globe. Its next generation of service will include a PC dashboard for PC recovery,anti-virus/spyware, data back-up and PC optimization.
Headquartered in India, Hyper-Tech PC Solutions is privately held. For further information visit www.techonsupport.com